The loyalty card is non-transferable and may only be used by the person whose name is registered on the booking.

Regular clients with existing agreements and event bookings are not eligible for the Loyalty Card Program.

The loyalty card is valid for three (3) months from the date the first stamp is earned.

Studio and Sports Arena bookings require separate loyalty cards. Stamps from one category cannot be combined or transferred to the other.

One (1) stamp is given for every qualified booking.

The free one (1) hour court or studio reward may only be redeemed on weekdays and is subject to facility availability.

Reward bookings must be processed by PLAYspacio staff only.

Customers must present their loyalty card and one (1) valid physical ID when claiming their reward.

Lost loyalty cards must be reported immediately. Stamps on lost cards are considered forfeited and cannot be replaced.

Tampered or altered loyalty cards will not be accepted.

Rewards cannot be exchanged for cash or transferred to another person.

PLAYspacio reserves the right to modify the program mechanics and terms at any time without prior notice.